Shipping & returns
Condition of Items:
- Products must be returned in their original condition—unused, unwashed, and free from defects.
- Tags and original packaging must be intact.
Required Documentation:
- A copy of the invoice must be included with the return.
- Clearly mention the reason for the return on the invoice or a separate note.
Return Method:
- Customers are responsible for shipping the item back through a traceable delivery service M&P Courier , Lepord Courier.
- Return shipping costs will be borne by the customer.
Refund Policy:
- Delivery charges are non-refundable.
- Refunds or exchanges will be processed within 7 working days after receiving and inspecting the returned items.
Product Specifications:
- The standard suit length is 7 meters with a width of 36 inches.
- Suits exceeding 7 meters will not be eligible for return.
Non-Returnable Items:
- Customized or altered products are not eligible for return or exchange.
Damaged/Defective Products:
- If the product is received damaged or defective, customers must report it within 24 hours of delivery.